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CertaPro Painters of Blue Bell/Phila
- Painters
- Willow Grove, PA
About this business
Location details
910 North York Road, Willow Grove, PA, 19090, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible experience. Put flat paint in kitchen, next day got grease stain on it and couldn't get it out. Asked them why didn't they put a satin or some type of gloss so I could wipe off. They said flat was listed on contract that I agreed to. Told them they are the pros and should know that grease stains don't wipe off flat paint. They said they would repaint for $150 and also touch up an area that the painter missed. Painter came but only did the touch up and said he wasn't told he was to repaint. Tried to contact Catherine... read more
Worst painting job I ever had. Certa Pro subbed it out to at least three different contractors one sucked more than the other.
I was very happy with the job the team did. The painters were professional and listened to my concerns. They addressed all my concerns as I raised, and did not show any impatience when I asked for a little extra pre in a certain area or another coat of paint in another area. I started off feeling that they were a bit expensive, but for me, it turned out to be totally worth it- hassle free! They treated my old plaster walls quite well and the painting job came off looking nice!
Business response:
Thank you for taking the time to review us. It was such a pleasure working with you.
The price was low... and I guess I got what I paid for. The work was sub-par, there was uneven painting, sloppy lines cut in, and overall would never use them again. They also left the job site a mess with multiple empty and/or partially full cans lying around the house.
Kent did an excellent job. Very thorough and careful. My house looks beautiful. Highly recommend.
Business response:
Thank you for taking the time to review us. It was such a pleasure working with you.
Best painters in town!!!!! Amazing costumer service from The be giving to the end of the project. The painters are fast professional and clean. The price is too good to be true but it is!!!! Don't waist your time looking for another company used this one I will paint my house on the outside too with them in the future
Business response:
Thank you for taking the time to review us. It was such a pleasure working with you.
The good, the bad, and the not included: things started out pleasantly enough. After obtaining a number of estimates I went with this company because of the estimator's professionalism and patience as I worked to try to be sure to cover all bases in the contract. I also went with them because they could paint and install crown molding. First day, there was a mix-up and painters did not start. They apologized but also gently let me know that they moved jobs to accommodate my schedule. Okay, I appreciated that, but the notion ... read more
Business response:
Thank you for taking the time to review us. As you know, you demanded the job start the day after you received the estimate. We typically schedule 2 weeks out at this time of the year and spent a couple of days rearranging the schedule so you can have the job done before you started teaching again. Thankfully, our scheduler is amazing at her job and was able to start in your quick time frame. We started prepping the work on the day that your job was suppose to start and we advised you of what the process was going to be sinc... read more
It started with the estimate - Cedric was on-time, super professional and able to answer any questions that I had! We set a date and I asked if they could come sooner - they said they would try and sure enough, they called to say they could come 5 days earlier, which I really appreciated! Lev the painter did a phenomenal job - extremely detailed and professional and finished the house on time! I would definitely use them again!
Had an appointment at 3. Took off from work early so i could meet them. Called after 30 minutes and waited on hold for 10 minutes with no answer why so i hung up. No one ever ended showing up so horrible first impression. I recommend going with someone else because apparently they could care less about anyone's time and I'm sure the same effort is put into there workmanship.
Business response:
Thank you for your review. We looked into this and we do not have your information on file. We also do not typically offer 3:00 estimates. This could of been a different CertaPro in the area, but regardless, I apologize for your inconvenience as this is not how CertaPro in a whole likes to operate.
Frequently asked questions about CertaPro Painters of Blue Bell/Phila
How is CertaPro Painters of Blue Bell/Phila rated?
CertaPro Painters of Blue Bell/Phila has a 4.8 star rating with 665 reviews.
When is CertaPro Painters of Blue Bell/Phila open?
CertaPro Painters of Blue Bell/Phila is closed now. It will open on Monday at 9:00 a.m.