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8105 Center Run Drive, Carmel, IN, 46250, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
We recently had CertaPro painters come and paint all of the trim, crown molding, and doors on our main floor. 2 painters completed the job in a day and a half. They were friendly, easy to work with, showed up on time, and the price was right. We are very happy with the work that they did. We would highly recommend CertaPro and will most likely use them for our exterior this summer.
Our house had bright colors in the living room, dining room, kitchen, family room, upstairs landing, and all the connecting halls, all of which I wanted repainted in a neutral color plus one accent wall. We asked to have some water damage on the ceilings repaired and then painted, too. The representative from CertaPro assured me that the paint they used would cover adequately in two coats. The contract included a price for painting the walls and ceilings ($2226); an estimated total for wall repair, ceiling repair, and 3rd co... read more
Business response:
Thanks for sharing this review. I apologize for the lack of clarity around payment terms and for the rework that was required to get the job completed correctly. Your experience is important to me, I have reached out to you with the contact info that we have on file for you to discuss in more detail.
CertaPro painted my entire downstairs in one afternoon. These guys showed up on time, were fast and professional, and I was just amazed at how quickly they got the job done. For three mid-sized rooms (a kitchen, front room and living room), it cost me a little more than $800. My only disappointment was looking around afterward, more closely, after they left -- paint on my door, a couple lightswitches, etc. Just make sure when you do your walk-through that you take time to really check. You can get really overwhelmed (in a g... read more
Business response:
Noelle - Thanks for posting this review. I'm very sorry about spots that did not get cleaned, the painters did an inspection walk as the project was wrapping up to tidy up, but apparently a few items were overlooked. If you would like these items addressed, please do not hesitate to contact me to correct them.
We hired CertaPro to paint the interior of our house. Before starting anything a "color consultant" came out and provided recommendations for paint colors based upon how the sunlight enters into the house. AMAZING!!!! We ended up changing 5 of the 6 shades of paint. As far as the painting process goes, the painters were timely, covered all the furniture, and did an excellent job. I would highly recommend CertaPro.
I did some new wood work in our master bedroom and needed it to be painted. I'm skilled enough to do the wood work but not patient enough to do the painting. Therefore, I called the pro's in from certapro to finish the job. They were there on time in the morning and began working hard. My wife decided that she wanted a bit more of a custom job done in the bathroom and it took them until 7:15 PM before they were done. The men were very kind and courteous and did an outstanding job. Highly encourage the use of their service!
Business response:
Thanks for this review Jason!
Excellent job! This is the 3rd painting project we've had them do in abut 18 months and it was great. JJ (estimator), and Raphael (paint crew leader) are awesome. We will continue to use certa pro and recommend them to others.
Business response:
Thanks Doug, appreciate your loyalty to CertaPro!
We were ready to sign with CertaPro until suddenly the sales representative emailed us telling us it would be an additional $3,000 for them to use a primer to cover the exterior blue trim. We had been talking with them for months about our project and our colors, so this extra fee came as a surprise. We called our sales rep, and he was very rude. He told us we could opt to not use primer but would be our cost to 'fix it' and it would not be covered under their warranty. Additionally, he told us we were welcome to go get ... read more
I have tried repeatedly to unsubscribe to their spam emails. Colton Priser, VP of commercial sales, has no business ethics and continues to spam after repeated attempts to be left alone. If a company does shady things like this before a sale I'd hate to see what they do after. No wonder the poor rating. My next step will be contacting Certapro themselves and show them what the Indianapolis franchise is doing.
They painted our house and that's all I can say . I've called repeatedly for them to come out and check areas that have chipped and pealed ...to no avail! I would not recommend them.
Business response:
Hi Kathy, we honor warranties and take client concerns very seriously. Please email our general inbox at certa_indianapolis@certapro.com and we'll get this resolved for you right away. Thanks!
CertaPro Painters Carmel has a 4.2 star rating with 55 reviews.
CertaPro Painters Carmel is open now. It will close at 5:00 p.m.