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California Closets - Palm Desert
- Interior Design
- Palm Desert, CA
About this business
Location details
73-470 El Paseo Blvd, Suite F1, Palm Desert, CA, 92260, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I'm writing to sing the praises of California Closets and specifically the smart, talented, creative, responsive, flexible and sunny Jenny Ebel, who is an outstanding sales and design consultant and collaborator. I thoroughly enjoyed working with her this past year as much as I am delighted with the results. Working with our architect and me on our house renovation, Jenny successively designed 12 different closets, including two large walk-in dressing rooms, kitchen/dining storage, guest rooms, linens, and seasonal storage. ... read more
Our small walk-in closet had a myriad of needs. Our designer nailed them all with system of cubbies, multiple drawers, shelves and hanging rods. Workmen showed up exactly as scheduled and worked nonstop to finish it in one day. And they cleaned up after themselves! Our closet is much more functional now with tongue and groove soft close drawers, molding, extra sturdy racks. Wonderful addition to our home!
I need more than 5 stars to review Jenny Ebel from California Closets Palm Desert. I've worked on two projects with Jenny. She is responsive, knowledgeable and reliable. I highly recommend Jenny Ebel - she will always be my first call.
Business response:
Hello A G. We really appreciate your very kind review of your experience working with us, and thank you for giving Jenny this recognition! Best Regards, Mike Cassidy General Manager
I highly recommend Brooke Lynch to handle all of your home and garage closet needs! She was not only on time but came to my home with a beaming smile and got to work! She had a positive "can do" attitude and set the bar high for service. Brooke's the best, and I would hire her for all of my future closet and storage needs! Oh, and have her bring the baby!!!
I used California Closets in Dallas and it took them three visits to get everything installed correctly, Now have used them in Palm Desert, CA, and it is worse here! This is a franchise, and we are facing our fourth visit from them to install six hanging rods, 5 drawers and lighting. All of the drawers were dragging in the hinges for the doors that closed over them. On the third try they got four drawers, and I was very specific each time to describe the problem before they ordered the necessary parts. I no longer hav... read more
Shame on me. For my last two houses I used California Closets for multiple closets and gave five star reviews. From start to finish (design through installation), I experienced white glove service, perfect quality and super smooth installs. Now for my new home in la Quinta I went with a local resource strongly recommended by my interior designer. Honestly, this experience proves you get what you pay for. Drawer fronts and spacing between drawers is so uneven to the point where my husband has noticed and is also hugely disapp... read more
Business response:
Jill, Wow! We loved reading your experience working with a different closet company. Thanks for sharing what happened with your installation. We really appreciate your endorsement! Mike Cassidy General Manager California Closets
California Closets...Quick to take your money, but terrible in communications! Our advisor quit, who never responded in a timely manner , likewise the manger never return my call. They were 4 weeks later than promised the post poned delivery because installer was ill! Guess they only have one installer, but because when the initial installation was done there were 4 guys! The day of the initial installation we were told the doors would take an additional two weeks which turned into 4 weeks. Good product. Poor follow through.
Business response:
Hello Jim B., I am sorry you had this experience; it is certainly not the way your installation should have gone. I would welcome a chance to chat with you in order to see if there is something we can do to make things right. In the event you would like to talk about your project, my number is 714 899 4905. Sincerely Mike Cassidy General Manager
Ashley designed our wardrobe and master closet based off of my specifications and made some changes to make it work better. Sergio, Kevin and the rest of the crew did a great job with tear out of old closet, patch, repair and paint. Installation was on time and completed in 2 days. Workers were courteous and cleaned up after installation.
Business response:
Hello Kerry, Thank you for sharing your California Closets story! We really appreciate the recognition. Best Regards Mike Cassidy General Manager California Closets
We had several closets, kitchen pantry and garage storage upgraded. Dan McCann did an excellent job designing new spaces. The work was on time and done right. Dan managed expectations, communicated effectively, was friendly, knowledgeable and a pleasure to work with. We will recommend Dan and California Closets to others.
Business response:
Hello Kingsley, Thank you so much for taking the time to share your experience with us! We are happy to hear Dan went above and beyond to deliver great service. We will definitely let him know you are pleased with your closets. Cheers! - California Closets, Huntington Beach.
Frequently asked questions about California Closets - Palm Desert
How is California Closets - Palm Desert rated?
California Closets - Palm Desert has a 4.7 star rating with 156 reviews.
When is California Closets - Palm Desert open?
California Closets - Palm Desert is closed now. It will open tomorrow at 9:00 a.m.