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1414 Harbour Way S, Richmond, CA, 94804, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I am extremely pleased with my new master closet designed and installed by California Closets. From the first meeting with designer Cherie Gudanowski to the day of installation, everything ran smoothly and without a hitch. Cherie's design is perfect. My closet is small but somehow Cherie was able to give me lots of space for hanging rods, shelves, and drawers. The ivory finish with brushed nickel handles on the drawers gives the closet a sleek and modern look. Such an improvement over the old closet! Perhaps what I like best... read more
California Closet did a great job for us in designing our closets and incorporating what we wanted into the design. Ashley Werbel is an outstanding designer. We are very fortunate to have been assigned to her. She has extraordinary skills and is so pleasant to deal with. We had a very bad experience with Closet World in Palm Desert, CA. We had to put half down on the project before completion. In the end, we felt it was better to lose all that money and abandoned Closet World altogether, than end up with the mess they would... read more
Overall pleased with how the closets turned out. On the pricier side but believe you pay for what you get. A+++ to my installer Ramon M. for doing a fantastic job. He made suggestions that made my closet work better and had a really can-do, positive attitude. He did not rush the installation and you could tell he had a lot of experience. Lori C was the CC consultant I worked with. She was professional but I think towards the end she got tired of my numerous revisions. I did my own wallpaper and baseboards still need to go in... read more
Business response:
Thank you for the 5-star review and the picture. That wallpaper behind looks fantastic!
I worked with Marie as designer and she is very, very talented. She had many awesome ideas, understood closets at a very deep level. Was a very emotional experience for me! Some tips: CC does not itemize components, so be sure to ask as small items are their money-makers. Base molding is essential (and adds to cost) which I couldn't understand clearly until I saw sketches in 3D in showroom. You must look at your designs in showroom to understand them fully. Marie was very responsive by text and email and phone. If you... read more
Business response:
Thank you for taking the time provide us with this informative feedback! We expertly train our designers to guide customers through the California Closets process from the initial inquiry, through the design stage, and installation, collaborating with the client every step of the way. Our design consultants use the latest technologies to illustrate and bring 3-D storage designs to life for all areas of the home. They are regional experts who understand local nuances and trends and provide tailored expertise and personalize... read more
I am extremely happy with the end result. I want to offer some tips, however, as it's quite a challenge to get new closets and this company is very expensive. The Westchester County office and showroom are outstanding, their representatives are talented, responsible and respectful. It is essential to see your plan on their 3 day showroom screen, as it's hard to understand from the drawings alone. Even with the showroom screen I did not understand importance of base molding until the end. Showroom will also let you exami... read more
Business response:
Thank you for taking the time provide us with this informative feedback! We expertly train our designers to guide customers through the California Closets process from the initial inquiry, through the design stage, and installation, collaborating with the client every step of the way. Our design consultants use the latest technologies to illustrate and bring 3-D storage designs to life for all areas of the home. They are regional experts who understand local nuances and trends and provide tailored expertise and personalized... read more
I want to begin by saying that my husband and I LOVE, LOVE, LOVE our new walk-in, linen and pantry closets! Wendy Kis, our designer, is an excellent listener! Never once did she ask "why" we wanted something but always offered solutions. Our installers, Brian and Tim, were amazing. They arrived on time, were respectful in that they wore their masks while working in our apartment and finished cleaning up in a timely manner. We would highly recommend California Closets and especially Wendy Kis! Sincerely, R.M. and D.M.
This review is for a washer and dryer closet project done March of 2021. Jennifer Krueger was my project manager. Fantastic experience. Jennifer is knowledgeable, collaborative and responsive with superb follow-through. Troy did the installation. There was a small snafu during the install but it was handled swiftly and with transparency. Home improvement projects, no matter how simple, will never go as planned. Having a partner whom you can trust is key. Would work with Jennifer, Troy and the California Closets team again in... read more
Well, it is December and I just never got any call back after the initial consultation in which I was informed my ideas were not really feasible. I would have liked to see what was. I also felt that I did not meet some intangible/unspoken requirement. It couldn't have been affordability since there wasn't even any conversation about budget. Well, this frazzled mother will resume my search for my organizational needs.
We had California Closets in Fairfield design several closets for us in 1989. Recently one of the closets collapsed after 32 years of use. I noticed that there was a limited lifetime warranty on their closets. I called to describe what happened and i expected to find it was not covered for some reason. Actually, they never even questioned the warranty once they saw pictures. An installer came 3 days later, on a Saturday no less, and completely restored the closet. No fuss no muss no cost. Thanks so much!!
Business response:
Thank you so much for your review! We are happy we were able to rebuild your California Closets unit for you and would welcome the opportunity to work with you on future projects!
California Closets has a 4.8 star rating with 35,866 reviews.
California Closets is closed now. It will open on Monday at 9:00 a.m.