McVAY PLUMBING HEATING & COOLING COMPANY

Hannah T. 

on Yelp

6 months ago

I had a scheduled maintenance appt for today with a timeframe from 8-12. I received a text at 8:25 saying they couldn't make it and I'd need to call to reschedule. My first call went unanswered. The second call, a lady named Renee, answered. I explained that I was calling because my appt was cancelled. She didn't say a word and put me back on hold. Super unprofessional! Call them if you have time to waste. If I could give zero stars, I would. 

Roy S. 

on Yelp

11 months ago

Unlike other contractors, the Representative from McVay Plumbing, Heating, and Cooling, John Husar, took the time to listen to what we wanted, evaluated the situation, and made a proposal that was not a spur-of-the-moment proposal like some of the others. He offered us proposals for mini-split heating and cooling systems that we could afford. Once we accepted the proposal, he came during installation to assure what was being installed would satisfy our needs. After installation, he assisted us with obtaining an electric comp... read more

Dylan B. 

on Yelp

a year ago

I was suspicious of McVay from the beginning. Look through all of their wonderful 5 star reviews and you'll notice that they all seem to follow the same pattern. It seems like many of these reviews are fake or they are written while the homeowner is being pressured/manipulated into it. McVay claims to offer free quotes both on their website and over the phone, but expect to receive a $70 fee regardless. My repair involved replacing a toilet wax ring, replacing 3 feet of sewer pipe, and replacing 5 feet of copper pipe - I was... read more

Dulcinaya C. 

on Yelp

a year ago

Scheduled someone to come out and give me a quote for burst pipes. Their tech was here around 10 minutes; told me he'd send an estimate and left. Weeks went by, never got an invoice or estimate and went with someone else. Received an invoice today for $70 as a dispatch fee, that I was never informed of. They are billing me $70 for essentially nothing, as I never got any estimate or quote; which was the entire reason I asked for a technician to come out. I understand people's time is valuable, but $70 to drive out, look up at... read more

Cwyn S. 

on Yelp

a year ago

Beware of debt trap financing . They will lie to your face. Do not use their financing . They will lie to you about interest charges. sales rep Will tell you one amount to pay then you will get another amount on your bill with separate interest charges . 

Adam .. 

on Yelp

a year ago

Charged $149 to look at the water heater tank for 5 minutes, when it clearly needs to be replaced. Then didn't submit any estimate. They basically stole $149 and drove off. 

Drae R. 

on Yelp

a year ago

I wouldn't know if this plumber is good.....LM that I had an issue, and they never returned my call.. Not good business if you ask me. 

Jason S. 

on Yelp

2 years ago

Kelsey Grammar from McVay came to our house to do two plumbing jobs. She was courteous and friendly. She even wore shoe covers so she didn't track mud throughout the house. She got the two jobs done in under an hour. There needs to be more plumbers of her caliper. 

Jeff M. 

on Yelp

2 years ago

Two "technicians" came out to look at a clogged sewer drain and small sinkhole in the yard. They snaked the drain for nearly an hour but did not unclog it stating clay and soil were discovered. At that point, I was told a pipe had collapsed and the drain could not be unclogged. I was asked to pay $199 for their failure to unclog my drain. After they left, the actual plumber came out for the 5k quote to fix the collapsed pipe. I was told the $199 would only be removed if I agreed to the fix. Skeptical, I phoned another local ... read more