This profile has been claimed by the business owner or representative.
Koenig Equipment
- Germantown, OH
About this business
Location details
2535 Dayton Germantown Pike, Germantown, OH, 45327, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
RecommendedThis place is amazing my husband and I use them for our trucking business. The children love to see all the toys. The customer service is great. Amazing! People. Thank you all for today.
Business response:
Hi Abby Witt Taylor! We are so glad you enjoy shopping with us, and it looks like the kids had a great time with Santa! We are so happy to have you as a customer.
Took my riding mower in because it stopped running. Took over 9 weeks to get back. On a repair that they should have taken care of 2 years ago when it was in. They seldom call me I had to call to find out what was going on. The only thing done right was the price. I was only charge for a normal service.
Business response:
Thank you for taking the time to share your feedback with us, Ted. We apologize for the inconvenience you experienced with the extended repair time for your riding mower. At Koenig, we understand how important it is to keep your equipment running smoothly and efficiently, and we regret that we did not meet your expectations during this process. We're committed to improving. Your feedback is invaluable as we continuously strive to enhance our service and customer experience. We're pleased to hear that you found the pricing s... read more
Dropped off mower for oil leak - was charged $2000+ and it was dumped in my driveway UNABLE TO BE DRIVEN - rude and far from a solution provider, horrible customer service
Business response:
Bella, I am very sorry that you were not satisfied with your experience at our Germantown location. We take customer service very seriously and always welcome feedback so we can continuously improve. We would like to learn more about your experience, so the Business Manager, Aaron Brown, will make every attempt to contact you, but please feel free to give him a call at 937-855-6536 to discuss your concerns.
Frequently asked questions about Koenig Equipment
How is Koenig Equipment rated?
Koenig Equipment has a 4.7 star rating with 584 reviews.
When is Koenig Equipment open?
Koenig Equipment is closed now. It will open at 8:00 a.m.