This profile has been claimed by the business owner or representative.
Jiffy Lube Oil Change
- Oil Change Stations
- Columbia Falls, MT
About this business
Location details
804 9th St W, Columbia Falls, MT, 59912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Jiffy Lube Could they be any more lazy? This place is right outside of Glacier Park. There's thousands of tourists from all over the worId, many who have traveled thousands of miles and need an oil change. I get there at 3 pm September 5, well within business hours. There are cares behind me. Nope. The girl there said the manager didn't want to work anymore and they were going to close early. Who cares about revenues? Who cares about customers? Who cares about the owner? It's not her money that she's refusing... read more
Business response:
Herald, thank you for letting us know about your visit to our Columbia Falls Jiffy Lube. Our locations are meant to remain open and accept customers during the hours posted on the building, we appreciate you bringing this to our attention. I’d like to talk to you about your visit, please email me your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com.
I have tried to get my oil changed here multiple times. Today was at 2pm. I have tried at 11:30am 1pm 1:30 pm and today at 2. Every one of these times someone comes and tells me they are all on brake. The website doesn't even show times they go to brake. It just shows open times. All day. I told him they are always on brake and he said it's been hot and busy. I have to keep doing my job under these circumstances. They should post that they operate this way. Probably don't want these guys touching my truck anyway. I learned t... read more
Business response:
Brandon, we are very concerned about your experience at our Columbia Falls location. Our top priority is to provide the highest quality of service for our customers and their vehicle. I would like to talk to you about the situation and get some details about your visit, so that we can work to get your issue resolved. Please email me your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service.
I took my car in for an oil change. I noticed oil on my driveway and thought maybe I had an oil leak. They never screwed the oil filter in all the way. Now my whole under carriage is soaked and I have to pay to have the under carriage cleaned before I can take it to a more knowledgeable co. This has now cost me in upwards of an additional $250. $80 for an inspection $30 for getting it cleaned 3 times and another oil change and filter with another company
Business response:
Tracey, we're sorry to hear you're experiencing some issues with your car after your visit to our Columbia Falls Jiffy Lube. If you could please send us your contact info (email/phone #) to briggs.anderson@thefostergroupmt.com, we would appreciate the opportunity to make this right. To better assist you, please also include invoice # or license plate, phone # and details about your service.
Do not trust this business. I dropped my car off for a simple oil change and specified I did not want synthetic oil. When I returned I was received a $95 charge for a simple oil change... They did use synthetic oil, said because I wasn't there they went ahead and used synthetic. Refused a refund. I will never return.
Business response:
Jim, thank you for letting us know about your experience at our Columbia Falls Jiffy Lube. Our technicians are trained to use the oil type recommended by your vehicle's manufacturer, and should have informed you of what oil type they were going to use. We'd like to discuss your visit further, please email your contact info (email/phone #) to Briggs.anderson@thefostergroupmt.com. To better assist you, please also include invoice # or license plate, phone # and details about your service.
I was the only one to pull in and was met with an extremely grumpy and unfriendly staff. The guy who met me at the car gave me a look like what the hell was I doing there. No hello, no good morning nothing. No surprise no one else was in there the entire time I was there. Also stated I declined vacuuming on the receipt even though I was never asked.
Business response:
Erik, thank you for your comment and for visiting our Columbia Falls Jiffy Lube. We pride ourselves on quality of service and customer satisfaction and are disappointed to hear of your experience. If you would kindly send us an email with your contact information to Briggs.anderson@thefostergroupmt.com, we would be happy to help resolve this issue. Again, thank you for using Jiffy Lube and we hope to better your experience with us in the future
WARNING!!!! Do not bring your vehicle here if you want to keep your car in good working condition! This place damaged my car and when I told them it was making funny noises after working on it, the guys said it was a freaky coincidence that my car would make weird noises and that they did not have anything to do with it. I also paid for a tire rotation and they said they did not know how to do that??!!!??? Be warned these people do not have a clue what they are doing!!! They cost me a lot more money because I had to get... read more
Um. Do not like the customer service here. The staff was eating takeout and was thoroughly disappointed at my arrival. The guy at the front desk was brusk, condescending and unprofessional. After licking his fingers from Chinese food he rang me up. Any questions I asked were treated as if I was a stupid woman. The waiting area is gross and the only nice one there is the girl who was obviously working the hardest in the whole place. The only good thing was the vacuum job and of course she's the one that did it. So that's ... read more
We have used this a couple of times but what makes me unhappy is the windshield and vacuuming service is always checked that we declined the service but we have never been asked. Do they not offer that service at Columbia Falls or do they not want to take the time to do it? Just wondering
We are visiting family in Columbia Falls. My husband went there for an oil change. After the car cooled down, my husband noticed that it was three quarters of a quart low in oil. Needless to say we will not service our car at Jiffy Lube ever again!
Frequently asked questions about Jiffy Lube Oil Change
How is Jiffy Lube Oil Change rated?
Jiffy Lube Oil Change has a 4.4 star rating with 857 reviews.
When is Jiffy Lube Oil Change open?
Jiffy Lube Oil Change is open now. It will close at 6:00 p.m.