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3747 SE 8th Ave, Portland, OR, 97202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kevin Nelson at Charter Construction provides five star service to his clients! I have worked with him as one of my vendors for years. Their reliability for call outs in the middle of the night is stellar. Their patience with upset owners and effort to communicate effectively in complex situations is so valuable. Thank you Kevin and Charter construction! I appreciate you!
Business response:
Holly, Thank you so much for leaving a 5-star review! Kevin and the Charter Construction team appreciate your time and are thankful for your feedback. We strive to provide client-focused service with strong communication skills. We hope to continue our relationship with you.
Charter managed a combined kitchen remodel / floor replacement for us. Floors had to be replaced throughout our condo due to water intrusion due to faulty seals in all our windows and balcony doors, and the replacement was mostly covered by insurance. Charter steered us through the complex double coverage with our HOA's insurer and our own, and was willing to combine that job with a long-planned kitchen remodel. We're thrilled with both the floors and the kitchen! Everything was finished as estimated, and we're now moved... read more
Business response:
We thanked Joel for taking time out of his day to look at our Yelp page and voice his opinion. We really appreciate the great feedback. Our team feels that it was the concerted effort between us and the owners that made this project successful.
Charter Construction has been working on our condo complex for about a year now and they are almost done. It's a large complex and it takes quite a while for completion. They are repairing a job from a lawsuit that was filed with the builder. I'm writing this review to just say that they are a very professional organization and did what I believe was an excellent job. I don't write very many reviews but I felt I would after reading some of the negative things people have said and thought I would give my input. The workers we... read more
Our condo association's re-piping project involved two high-rise towers and 233 individual and unique units that had to be re-piped, and then each returned to substantially its same condition as when the project began. This required careful coordination, numerous well qualified sub-contractors and vendors, and extensive customer service. Charter Construction provided high quality work including patient, gracious and efficient customer service, and an exceptional level of detail and accountability. Their willingness to acco... read more
Charter offers fantastic services, reasonable prices, and a quality control process that sets them apart! The consistency which Charter delivers client care, quality craftsmanship, and communication make them fantastic to work with, highly recommended.
I hope I've got the right Charter Construction. I just met two amazing hard-working guys. Louie and Tylor came to repair dry rot for our townhome. There was a vertical piece of wood they replaced and painted. I jokenly said...you can just paint the rest of my deck. Ha ha Before they left I went out to see the repair.....AND THEY HAD PAINTED THE WHITE BOARDS ON THE TOP OF DECK. Talk about customer service. I'd hire these two any time. I'm so pleased. I'd give these two more than 5 stars, if I could.
We needed a complete interior restoration of our 3-story Portland townhouse after a major fire in the ground level garage. We had heat, smoke and fire sprinkler damage throughout the house. This involved replacing all flooring, drywall, millwork, plumbing, electrical, kitchen, A/C, and other systems. It also included exterior work on rear of house and replacement of several attic trusses. After much research, we hired Charter Construction to do the work. The project went very well. Charter Construction specializes in repa... read more
After getting four quotes for my bathroom remodel, I chose Charter Construction. They weren't the cheapest and they weren't the most expensive but I was immediately impressed by Bob Nelson's professionalism during the initial meetings. Bob and his team throughout the process were amazing. They were meticulous in their work, always answered my questions right away, cleaned up at the end of the day, very friendly and willing to go the extra step. At one point, my kitchen sink caused a flood and even though it had nothing to d... read more
Business response:
Charter Construction appreciates each reviewer and review. We take feedback seriously and use reviewer comments to better our future projects. Charter Construction attempts direct contact with each reviewer independently to work to resolution and thank them for their time in writing their review.
I had another company come to my home to dry up some flooding damage. After a few days they said I still needed another few days of drying and that they need to drill holes in the wall to make sure they get to all of the water. I had Charter come in for a second opinion (they've worked on my home before and did an amazing job). After several tests, they confirmed that there was zero water. I'm very thankful for Charter or else I would've paid quite a bit more letting the other company continue "drying" my home. Charter was v... read more
Business response:
Charter Construction appreciates each reviewer and review. We take feedback seriously and use these comments to better our projects in the future. Charter Construction attempts direct contact with each reviewer independently to work to resolution and thank them for their time in writing their review.
Charter Construction has a 4 star rating with 111 reviews.
Charter Construction is open now. It will close at 5:00 p.m.