CertaPro Painters of North Raleigh, NC

Breyana D. 

on Yelp

2 years ago

I had an amazing experience with CertaPro Painters. John helped to get the process started. He came by to take pictures and provided an estimate. They offer competitive pricing for their services. He was very responsive as I asked questions before finalizing my decision. Sheri provided recommendations for colors to complement my existing color schemes in the home. This was very helpful and it allowed me to see other colors I hadn't considered. Walter was the team lead for my painting crew and he was AMAZING!! The crew didn't... read more

Bob C. 

on Yelp

3 years ago

I used these folks to paint and caulk trim a couple years back. Two principal issues. First was that after they were "done", I noticed that there was wood that had been replaced on the front porch where there was "bleed through" of the knots in the wood- suggesting they didn't put primer down. I asked them to fix it- they did. There were additional spots where this happened in the following days but i just fixed it myself (frankly I get tired of playing games with grown men- tying to get them to do their job). Second, I'm se... read more

Pete B. 

on Yelp

4 years ago

So much went wrong with this painting project. So many promises made by the franchise owner that were not completed. Several areas that had nail pops on the ceiling were not repaired correctly (you can still see the nail pops) and several areas that have already cracked and were not prepared properly (it has been two weeks since the work was done). Recessed lighting (can lights) were not removed except after my insistence along with HVAC vents, the intent was to just paint around them. The crew was asked to wear masks and s... read more

John C. 

on Yelp

4 years ago

Would give negative stars but had to choose 1. The owner Kurt is unprofessional and I would not recommend this company. I scheduled an appointment a week in advance and they cancelled the apt at the last minute. No reason provided other than the owner tried to make this my problem because I wouldn't change my time to another day. He told me I should look for another painter. 

Kevin H. 

on Yelp

4 years ago

They are the worst!! We had our house painted inside, they hired people that had NO business markings on their van.. We paid for Benjamin Moore paint!! By the time we knew anything, they were using off brand!! Their excuse was, we had a prior client that was unsatisfied.. without our approval.. they painted with Sherman Williams paint.. they used so much thinner.. after about 2 weeks started chipping!! The husband and wife Duo blamed it on us!! Don't trust these people 

Mary K. 

on Yelp

5 years ago

Heed the other reviews below regarding customer satisfaction. They advertise a six step process. Step three-surface prep and step six-supervisor walk thru inspection are non-existent. Had my bonus room, master bedroom and master bathroom painted in November. I have emailed and called to have Kirt/Sheri come out and look at the poor job; nail pops not addressed, poor wall fix, and paint drips but there is no response. Run away people. Run away! 

Annie A. 

on Yelp

5 years ago

When the consultant came to our home, we were very happy to sign on with CertaPro Painters. We were a bit swayed by their 5 star commercials, and the consultant's friendly demeanor and professional stories. However, we were significantly underwhelmed with the rest of the process and the final product. For starters, I have a written proposal that states "Certrapro will maintain a clean work area, remove all switch plates and outlet covers, and move furniture as required." Right off the bat, the workmen had ME moving the f... read more

Toni V. 

on Yelp

7 years ago

I got a good price and a great job from the painters who were neat and friendly. They did a four day job in three days. 

Matthew S. 

on Yelp

7 years ago

If you use this group be prepared to finish the job yourself. I had to replace all my electrical faceplates, consolidate the added paint cans from my home, clean the garage, replace parts on my window blinds, replace door knobs (the owner said that removing door knobs and fixtures is not necessary), and remove paint form bathroom fixtures. After the original job took 4 days not 3 they had to come out for an additional 3 days with a different crew (that did a much better job), and again to fix the stairs. The owner of this fr... read more