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CertaPro Painters of Chantilly, VA
- Painters
- Fairfax, VA
About this business
Location details
4094 Majestic Lane, Fairfax, VA, 22033, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Tom was great to work with, and the walls look okay, but the clean up wasn't very thorough and the crew had to come back several times to touch up areas they missed. I finally decided to write this review after seeing more and more areas that were missed. For example, they didn't remove outlet covers in order to paint and it just looks overall subpar. There is paint on the trim, etc. I am now looking for other painters to come and work on touch ups.
Business response:
Project was completed in 2019, nearly two years ago, just before new tenants moved into the rental property. We did not make multiple trips back for touch-ups. In fact, after we finished client asked for a new estimate for additional work. Given the significant time gap, I can only assume new tenants made some poor attempts at restoring the property. On every project our policy is to do a pre-job walkthrough and a post-job walkthrough, and in most cases there is no payment until after the work is satisfactorily completed... read more
Everyone on the phone I dealt with was great and from there on it was a horrible experience. The estimator (Stephen) came out and seemed annoyed and was not very friendly. He said he couldn't give me the estimate then but I would have it within a week. A week went by so I followed up with him. He then said I would have it that night and once again he dropped the ball. I ended up finding another company to do the work and couldn't be happier.
Business response:
Stephen left the company several years ago. The business is under new ownership and proposals are now provided at the time of the estimate.
Frequently asked questions about CertaPro Painters of Chantilly, VA
How is CertaPro Painters of Chantilly, VA rated?
CertaPro Painters of Chantilly, VA has a 4.9 star rating with 93 reviews.
When is CertaPro Painters of Chantilly, VA open?
CertaPro Painters of Chantilly, VA is closed now. It will open at 9:00 a.m.