Bone Dry Roofing

Jeff P. 

on Yelp

7 years ago

Working with Philip Bauman and Bone Dry Roofing has been a great experience! After receiving storm damage, we had a few different companies come out to give us estimates on replacing our roof and gutters. Out of all of them, Bone Dry was the most thorough by far. They actually recorded video while on the roof of their inspection, showing us the problems they found and went into detail explaining them. They also came out during the insurance adjuster's inspection to go over the findings with him, then had their team go over t... read more

Jeff C. 

on Yelp

9 years ago

My spouse and I used Bone Dry Roofing to replace the back half of our roof and a screened porch when we moved into our home last year. The sales person (Phillip) was very polite and took his time explaining all the details and benefits of using Bone Dry. He really spent a long time with us and after getting three quotes he ended up being the least expensive. We couldn't be more pleased with the end result and the customer services that has followed this past year. We had two occasions where we had to call Bone Dry and got ex... read more

Taryn M. 

on Yelp

10 years ago

A realtor friend of mine suggested I use Bone Dry to check out a leak I had in my master bathroom. I was pleasantly surprised with how quickly they came out, gave me a very reasonable estimate, and even completed the repairs in the same day! I was very grateful I had this completed when I did as the next few days saw torrential downpours and heavy storms and their work held up well. What really was the icing on the cake to me was the handwritten note I received in the mail today thanking me for choosing them! I will most cer... read more

Terry S. 

on Yelp

3 months ago

I've read the response from Bone Dry once more. Pictures that were supplied to me could have been of most any roof in the United States with tan brown shingles. Bottom line, I was promised pictures when the work was initiated, pictures while the repairs were being completed for my approval (since I was paying for the repairs) and pictures upon completion. Cell phones work no matter where a person is located and this company failed miserably. Bad customer service and I hope the roof they assert they repaired doesn't ... read more

Richard B. 

on Yelp

8 months ago

I was victim of a well practiced scam. After a thorough inspection I signed a contract for a roof replacement. As soon as they started I was charged $3,780 more. If i didn't pay no warranty. It wasn't a honest mistake by estimator. I was given $300 off for their bad estimate. Bad experience avoid Bone dry roofing. 

M M. 

on Yelp

a year ago

Bone dry my ass ... after paying thousands to repair my roof. It leaks. The job is worthless. When I met with the management team they said no guarantee. I now have to hire a good company to repair my leaks. 

Sanela S. 

on Yelp

a year ago

We had roof replaced back in January and our sales person was Garrett ,he lied and misinformed us and now we $3,000 out of packet for service that he claimed is covers by ins.We been reaching out to them every month to him and manager Will .They never send info to ins and Garrett told us file was to large to be send to ins (other lie ).We reached to somebody who is above manager ,three weeks later still no call back .Today we got letter they putting this on house lien and I want everbody to know watch for Garrett and Will i... read more

Samantha R. 

on Yelp

2 years ago

I had my garage roof replaced after a tree fell on it. Bone Dry was prompt in the beginning to give me an estimate and get everything scheduled. However, after the repairs they failed to update me that the repairs would cost an additional $1,300 over the estimate. They gave me the bill without notifying me ahead of time of the additional charges. Both the receptionist and manager agreed that I should have been notified before receiving the bill. The GM however was very defensive even though the back of the contract stated cu... read more

Terry S. 

on Yelp

2 years ago

This review is primarily on this company's poor customer service. I had approved repairs to a gutter and small area of roof with a promise to see photos as repairs progressed as I was in Florida at the time. My request was totally ignored. I was sent an invoice with no notice that the work had even been completed. Worst part - the management argued with me and did not want to provide any photos of inprogress work after work completion and would not do so until I refused to pay the invoice until I was given some eviden... read more