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Auto Gallery Chevy GMC
- Car Dealers
- LaGrange, GA
About this business
Location details
1415 Lafayette Pkwy, LaGrange, GA, 30241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Excellent service very little wait time
Business response:
Thank you for the kind words; we appreciate your business.
Terri is a excellent Service Manager.
Business response:
Thank you for the kind words. We are lucky to have him on our team!
Bad experience. I purchased a 2020 Mercedes G550 from them and also paid for tax, tag and title. They told me that everything is taken care of and would receive the tag in the mail. After 40 day I did not receive it. I went to DMV for the tag they said that the there was no emission done on the car when it was sold to me. I went to get the emissions test done and it did not pass. I called them and they said to have it fixed and they take care of the expenses. After spending $3000 at RBM shop it is still not passing emission ... read more
I like that I didn't have to wait all day,, what I didn't like was when you pay to get all the checking and filling of what your car needs to be done they don't do it and they don't tell you if they found other issues and if I'd like it to be filled or fixed or even recommended service to be done but it was not. At least at kia they actually check and ask if you want things to be fixed.
Business response:
Thank you for the feedback. Here's what I know: Your service was completed by a "quick lube tech" whose job is to do the quick tasks and make a list of any other items that may need attention. We let you know about those at the completion of the job so you could schedule a time that was convenient for you to get them looked at. (most people only schedule an hour of their time for the oil change and tire rotation so this is the best practice). I know we've talked to you since the posting of this review and you came back in to... read more
a terrible dealership will never go there again
Very good. Customer rep was extremely nice. Waiting area very nice. Facility was spotless.
They left a wrench under the hood sticking up from between the rear edge of the hood & the windshield! I also asked them to clean the inside of the windshield & that wasnt done.
Business response:
I'm so sorry we left a wrench under the hood of your vehicle after we serviced it. I know we've been in contact with you to apologize and offer an opportunity to correct the dirty windshield you wanted us to clean for you. Thanks for your business.
I drove several hundred miles after confirmation that the vehicle was still available. When I arrived I was told that the vehicle had sold two day earlier, BUT they would like to show me some other trucks. I think that is called "bait and swithch".
Business response:
Steven, I understand Wes, sales manager, and you have had a conversation about this and you agreed that we did not "bait and switch" you, nor did we try to. There was a break down on communication, but you saw that we did try our best to communicate the vehicle's availability with you. It is never our intention to mislead or trick anyone. We look forward to trying to earn your business in the future. Mark Foster General Manager
Frequently asked questions about Auto Gallery Chevy GMC
How is Auto Gallery Chevy GMC rated?
Auto Gallery Chevy GMC has a 4.9 star rating with 2,822 reviews.
When is Auto Gallery Chevy GMC open?
Auto Gallery Chevy GMC is closed now. It will open tomorrow at 9:00 a.m.