M&S Air Conditioning

Timmy K 

on BBB

a year ago

Horrible experience with M&S first not showing up to original appointment for maintenance. Then they show up about 5pm for rescheduled appointment. Technician supposedly completed everything and left. We get the report and things dont line up. He never came inside so not sure how he checked thermostat or turned system on to check it. One part of report said filter was good, yet its dirty and needing replaced. Another part of the report said the filter was disposable and replaced. Old dirty filter was still in unit. Said drai... read more

Jean D 

on BBB

a year ago

0 stars if I could select it. How did they get a BBB rating? WARNING DO NOT USE THIS COMPANY!I have been ripped of by these scammers who try to constantly upsell me to something like a surge protector and then mysteriously just after I say no, my fan blower is hit by a surge! I have been trying to get away from them and **** offered to take my just renewed service plan of $344 off my board outside for $750 repair but I don't want these folks who leave screws off and panels open to keep coming. I have gotten a much better est... read more

James H. 

on BBB

4 years ago

Let me just tell you my history. I've got a almost 24 yr old Trane. It started squealing and my local company that installed & serviced it since new sent out a tech who said the Compressor was shot. Big expense to replace and I elected not to spend repair moneys. A sales person came and priced me a 16 seer replacement-not a Trane. Said they no longer handle Trane. I wanted a Trane so I shopped around and read lots of reviews about several air/heat contractors. Not any of them have a 100% 5 star rating but I don't think you c... read more