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California Closets - Franklin
- Franklin, TN
About this business
Location details
420 Cool Springs Blvd, Suite 125, Franklin, TN, 37067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 5:00 p.m. | |
| Thu | 10:00 a.m. to 5:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | 10:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
Mindy has designed 3 of the odd-shaped closets in our house, and they went from odd to fabulous! We love them. The process from design to installation was easy, and the installers have always been wonderful, vacuuming as they went (!) and cleaning up when they were done so the only thing I have to focus on is my awesome closet. Thank you!
Recommended
RecommendedMindy has designed two closets in our 100 year old Sylvan Park home and I can honestly say, my closet is my favorite part of my house. Mindy's creativity and professionalism was superior as well as the entire process for both closets. Next on the list, the garage. Thanks Mindy.
Recommended
Horrible installation job. As per the conversations at the time of scheduling the installation, they used newly hired installers to rush the job.California Closet does not want to stand behind to correct the situation and charged the balance using the credit card on file that was used to pay the initial deposit. We never approved the work as completed and never consented for them to use the credit card on file.
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The design and ordering process went smoothly. When it comes to scheduling installation and communication, Laura Forty failed miserably on multiple occasions. She scheduled and confirmed an installation date in December, but the installer never showed up. I notified the company of the missed appointment. Laura informed me that she forgot to notify me of a scheduling change. She set up a second installation date. The installer never showed up. At this point I had wasted 2 vacation days for installation and communication whic... read more
Business response:
Oh No! Leigh, this very embarrassing and certainly not the norm on how we operate. Laura Forty is usually 100% on point and extremely focused on communicating with our customers with excellence. But we definitely dropped the ball here. Like all home improvement companies in Nashville these days, we are blessed to be busy. But it's still no excuse for not communicating properly with you. Please accept my personal apology and know that we've addressed the issue and have implemented ways to prevent something like this from happ... read more
Frequently asked questions about California Closets - Franklin
How is California Closets - Franklin rated?
California Closets - Franklin has a 4.9 star rating with 534 reviews.
When is California Closets - Franklin open?
California Closets - Franklin is closed now. It will open tomorrow at 10:00 a.m.