STAR Financial Bank

Stephen a Mullen 

on Google

3 months ago

Associates are always helpful and polite. It is always good to know you are appreciated. I have been a Star Financial Bank customer for a long time. Great job to all. Thanks 

Melanie B 

on Google

6 months ago

Been with STAR for over a decade now. I'm grateful for the fraud alerts. Even if it's sometimes on transactions that I did, I'd rather it be oversensitive than not catch it. And it's easy to approve or deny. I've found the online banking to be user friendly, and I absolutely love that I can deposit a check on the mobile app right from home! Although there are several locations in town, we appreciate the kindness and customer service at the Cross Street/Scatterfield branch. They are always pleasant, always efficient, always k... read more

Jeff Jones 

on Google

3 months ago

I'm very disappointed in Star Bank. Their fees for various services are excessive. They pay poor interst rates on their accounts and CD's. They don't have tellers at their drive-up windows. Instead, they have a video screen. The AI they use to answer the phone is annoying. I am closing my accounts and moving them to a bank that provides good customer service. 

Donald Borror 

on Google

2 months ago

As both a personal and a business customer of the Anderson Cross Street STAR Bank, I appreciate the professionalism and helpfulness of Haleigh Walker and her staff. At times I have to make foreign wire transfers and they have stayed on top of the STAR software to make these transfers easier. They are good people to work with and they care about their customers. 

Karen Schlegelmilch 

on Google

4 months ago

I had a great experience with Star Bank. Haleigh was really helpful with helping me with my decisions. She set up my new accounts, explained everything and all went smoothly. I have been a customer since 1987 and never been disappointed.