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SERVPRO of Brandywine / Wilmington

4.9
  • Damage Restoration
  • Wilmington, DE

About this business

ContractorsDamage Restoration

Location details

225 N James St Suite B, Wilmington, DE, 19804, United States

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WeekdayScheduleStatus
Mon12:00 a.m. to Midnight
Tue12:00 a.m. to Midnight
Wed12:00 a.m. to Midnight
Thu12:00 a.m. to Midnight
Fri12:00 a.m. to Midnight
Sat12:00 a.m. to Midnight
Sun12:00 a.m. to Midnight
4.9111 reviews
Neil K.'s profile image
Neil K. 
rating
2 years ago

Our pellet stove filled the house with smoke and everything needed to be cleaned and deodorized. Andrew and his crews were amazing! They worked carefully, diligently, and were 100% professional and thorough. They had to clean inside every closet, cabinet, ceilings, walls, floors, and steam clean carpet and upholstery. 4-5 people on the job for 6 days and every single one was amazing. Special thanks to Cecelia and Joel and Andrew for making it all right. 

Business response:

Hi Neil. Thanks for entrusting your home to SERVPRO of Brandywine/Wilmington. Smoke easily spreads throughout the house, and professional remediation is often necessary. Our team is trained and equipped in all scopes of smoke and odor removal. Thanks for the excellent review; I will pass your kind words on to the team. 

Sondra M.'s profile image
Sondra M. 
rating
2 years ago

This company was amazing to work with. They came out after trees fell and put holes in my roof and broke windows. They boarded and tarped everything up and cleaned up. This held me through the rain storm a few days later. They use Two Brothers roofing to do the work and they were awesome! Highly recommend! They eased my mind during a horrible stressful mind and submit straight to insurance. 

Business response:

Thank you for taking time out to let us know your were happy with our service At Servpro. 

Alexandra D.'s profile image
Alexandra D. 
rating
4 years ago

I had a water damage and servpro was there on time to help us , Fernando Hernandez and his team are a professionals, thank you 

Business response:

Alexandra, Thank you so much for taking the time to rate us and provide your feedback about Fernando and his team! We are fortunate to have people like Fernando on staff who truly care about our customers and the quality of their work. If we can be of help to you again in the future, call SERVPRO of Hockessin / Elsmere on our emergency service line at (302) 992-0104. 

Nick S.'s profile image
Nick S. 
rating
4 years ago

we can't say enough about the job that servpro hockessin/elsmere did in mitigating the damage to our basement after a flood, and the subsequent repairs and restoration. their fast response really made the difference in the amount of further damage from smells, mildew, etc. the office folks really helped with dealing with the insurance process, lightning quick scheduling, answering all of our questions, really putting us at ease as they guided us thru the process. every one of the crews that came to our house was knowledg... read more

Business response:

NIck, Thank you so much for taking the time to leave us an excellent rating and wonderful feedback! And thank you for choosing SERVPRO of Hockessin/Elsmere! 

Rabi B.'s profile image
Rabi B. 
rating
5 years ago

I just want to give a big shout out to Anthony and his team for the great job they did in cleaning out the molded dry wall in my basement. They were professional, patient, courteous and always had a great attitude. I watched Anthony instruct and lead his team with great respect and they all had a great relationship with one another. I liked the way he talked to the younger men in his team and you could tell he was a great mentor and example to them. The job was done to perfection and just as they had stated in the contra... read more

Business response:

Thank you for taking the time to let us know how happy of a customer you are. We always love to hear great things about our team. Thank you for choosing SERVPRO of Hockessin/Elsmere! 

Mary M.'s profile image
Mary M. 
rating
6 years ago

We had a small outside fire and Servpro of Hockessin came to do emergency restoration and smoke cleaning. They did a wonderful job of cleaning my house and were very thorough. They left my house better than it was before and I am glad they were here to help me! I would definitely use them again. The crew that came everyday were friendly, efficient and did a great job! Thank you so much! Mary M 

Camille W.'s profile image
Camille W. 
rating
7 years ago

If there was a choice between drowning and calling Servpro, I would choose drowning. My sump pump broke and flooded my basement. There was no more than 2 inch of water one area and after they ripped out the carpet and brought in some blowers, I got hit with a $7000 bill. We were told our insurance authorized such a high number and the equipment was the reason. Insurance covers this, but this is more than half of my claim. This bill is excessive and they get away with it because they're allowed to. That makes no sense. I beli... read more

Gina M B.'s profile image
Gina M B. 
rating
7 years ago

I had to get them to come back because they missed some vents to clean the first time but honestly the second set of 2 guys they sent it were amazing! The one guy asked me questions and made sure we understood each other. He was so thorough,kind but professional. They worked so hard to clean the vents and redid the interior of the duct work once again to make sure everything was clean as possible. I highly recommend them and wouldn't hesitate to use this company again. If you need this service,they're great and went above ... read more

Business response:

Gina, Thank you for your kind and positive review. 

Loey N.'s profile image
Loey N. 
rating
7 years ago

My car was flooded to the point of the cup holders were full with water. I called in a panic to Servpro and they took me right away completely dried my car out, Rebecca was kind and compassionate. I was in a complete panic and she calms me down and the team fixed my car. My mechanic said they did such a good job that there is no electrical damage. This could've been a disaster Thank you so much for your excellent service! 

Business response:

Ms. Loey, We were happy to help you during your difficult time. I saw your car when it came in and I saw your car when it was done. I am thrilled we were able to save from having electrical damage. Thank you for calling our office to compliment the staff and job well done too! 

Frequently asked questions about SERVPRO of Brandywine / Wilmington

How is SERVPRO of Brandywine / Wilmington rated?

SERVPRO of Brandywine / Wilmington has a 4.9 star rating with 111 reviews. 

When is SERVPRO of Brandywine / Wilmington open?

SERVPRO of Brandywine / Wilmington is open now. It will close tomorrow at 12:00 a.m.