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Blue Ox Heating & Air
- Heating & Air Conditioning/HVAC
- Rochester, MN
About this business
Location details
4410 19th St NW, Rochester, MN, 55901, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
We had a complete HVAC system installed. What should have taken 1 full day of work, took that and 4 additional part time days. It did not pass the city inspection, therefore we had to arrange a 6 day off of work for them to fix what they did incorrectly. The sales person did a wonderful job ensuring the safety and experience of their company. Completely feel like we were fooled. Concerns with the job: HVAC stop working less than 24 hours installing, pilot not relit therefore causing us to not have hot water, wire was spi... read more
Business response:
Thank you for sharing your feedback. We are very sorry to hear about the difficulties you’ve experienced with your HVAC installation. This is certainly not the level of service we strive to provide, and we regret the frustration, inconvenience, and time this has caused you. We take your concerns seriously and want to make this right. A manager from our team will be reaching out to you directly to review your experience, address your concerns, and work toward a resolution. Thank you for bringing this to our attention and gi... read more
Max Cummings performed my annual electrical inspection. Throughout the inspection Max communicated his findings and again when completed. Max was very thorough and his concerns were explained in easy to understand words and answered all my questions. max was very polite, knowledgeable and I would highly recommend Max for any electrical work!
Business response:
Thank you for sharing your experience! We’re so glad Max provided a thorough inspection, kept you well informed throughout the process, and explained everything clearly. It’s wonderful to hear his professionalism and knowledge stood out. We truly appreciate your recommendation and your trust in Blue Ox Heating & Air!
Isaac Xiong did a great inspection on a/c and clearly explained options to enhance performance. The work performed was excellent. Isaac was very personable having a good sense of humor but still maintaining a professional attitude. I highly recommend Isaac!
Business response:
Thank you for your thoughtful review! We’re so glad Isaac provided a thorough A/C inspection, explained performance options clearly, and delivered excellent work. It’s wonderful to hear his professionalism and personable approach made the experience enjoyable. We truly appreciate your recommendation and your trust in Blue Ox Heating & Air!
Frequently asked questions about Blue Ox Heating & Air
How is Blue Ox Heating & Air rated?
Blue Ox Heating & Air has a 4.9 star rating with 669 reviews.
When is Blue Ox Heating & Air open?
Blue Ox Heating & Air is open now. It will close tomorrow at 12:00 a.m.